You have the right to withdraw from the contract within 14 days without stating reasons. The withdrawal period expires 14 days after the day on which you or a third party designated by you, who is not the carrier, takes physical possession of the good. In order to exercise the right of withdrawal, you must inform us of the withdrawal by means of an unambiguous statement (e.g. in writing, by post, or e-mail). You can use the model withdrawal form (PDF) sent by us for this, but you are not obliged to do so. To comply with the withdrawal period, it is sufficient to send your communication regarding your exercise of the right of withdrawal before the withdrawal period has expired.
If you revoke the agreement, you will receive all payments you have made up to that point, including delivery costs (with the exception of any additional costs resulting from your choice of a method of delivery other than the cheapest standard delivery offered by us) without delay and in any case no later than 14 days after we have been informed of your decision to withdraw from the contract, from us. We will refund you with the same payment method with which you made the original transaction, unless you have expressly agreed otherwise; in any event, you will not be charged for such reimbursement. We may withhold reimbursement until we have received the goods back, or you have demonstrated that you have returned the goods, whichever comes first. You must return or hand over the goods to us without delay, but in any case no later than 14 days after the day on which you informed us of the decision to withdraw from the agreement. You are on time if you return the goods before the period of 14 days has expired. The direct costs of returning the goods are for your account. You are only liable for any diminished value of the goods resulting from the use of the goods beyond what is necessary to establish the nature, characteristics and functioning of the goods.
We request that you notify us of a defect as soon as possible after discovery.
The customer must give Olievoordeelshop.nl the opportunity to investigate the complaints. In the absence of strict observance by the customer of the above provisions, any claim by the customer in this regard lapses.
After discovery of a shortcoming in an item, the customer is obliged to do everything that prevents or limits damage, expressly including any immediate cessation of use. The delivered goods may differ on minor points from the images, drawings, statements of capacities, specifications, diagrams and other documentation included in the web shop. In these cases there is no defect.
Return address
Club Motul
attn. Departments Returns
Einsteinweg 11
6662 PW Elst (Gld.)
The Netherlands
Customers with an account can fill in the return form in their account overview.
Customers without an account can download the withdrawal model below.
Einsteinweg 11
6662 PW Elst (Gld.)
Netherlands
+31 48 136 7160
INFO@CLUBMOTUL.NL