Our principle is that the ordered items arrive at their destination as quickly as possible. When that is depends on a number of factors. On this page we explain these factors and our options, so that you know when to expect what.
Our orders up to 23 kg are delivered by PostNL. Customers are informed by PostNL by e-mail with a track & trace code. Delivery to the neighbors is possible unless otherwise indicated by the customer. PostNL offers the package 1x, after which the package will be taken to a nearest PostNL location where the package will remain for a maximum of 2 weeks. If it is not collected before that time, it will be returned to our branch in Elst (Gelderland, the Netherlands).
On ClubMotul.nl it is indicated for each article whether or not the article in question is in stock and what the expected delivery time is if not in stock. Items that are available from stock have the following delivery times:
Order placed on:
Monday
Ordered before 15:00, delivered the next day.
Ordered after 15:00, delivered on Wednesday.
Tuesday
Ordered before 15:00, delivered the next day.
Ordered after 15:00, delivered on Thursday.
Wednesday
Ordered before 15:00, delivered the next day.
Ordered after 15:00, delivered Friday.
Thursday
Ordered before 15:00, delivered the next day.
Ordered after 15:00, delivered on Saturday.
Friday
Ordered before 15:00, delivered the next day.
Ordered after 15:00, delivered on Tuesday.
Saturday & Sunday
Ordered before 3:00 p.m. on Monday, delivered on Tuesday.
If an order consists of several items, we will in principle deliver as soon as we can deliver the total order. Prefer to receive the articles as soon as possible? Please mention this in the comments box or contact us by phone.
Ordered items can also be picked up at our Elst warehouse. Please indicate this in the ordering process. Of course we do not charge shipping costs. Make sure to check whether the desired item is actually marked as in stock. If this is the case, the order can be picked up in Elst the same day until 5 p.m. at the latest. We are open from 08:30 - 17:00.
Is the indicated stock on clubmotul.nl not sufficient? In that case, a backorder applies to the article in question. The final delivery date then depends on the brand, type of product and availability.
The Netherlands, Belgium and Luxembourg
With an order from €75.00 (incl. VAT): no shipping costs.
For an order up to €75.00 (incl. VAT): the shipping costs are €6.95 (incl. VAT) per order.
Einsteinweg 11
6662 PW Elst (Gld.)
Netherlands
+31 48 136 7160
INFO@CLUBMOTUL.NL